We're Here 24 / 7
Find answers, troubleshoot issues, or get in touch with our team — around the clock, every day.
Help Topics
Find the right article fast — pick the category that matches your issue.
Connecting hardware, firmware updates, and initial configuration guides.
Troubleshoot missed alerts, configure channels, and test triggers.
Login issues, permissions, two-factor authentication, and SSO setup.
Connect third-party tools, webhooks, and manage API keys.
Wi-Fi, cellular, offline mode, and signal troubleshooting guides.
Data handling, encryption settings, and compliance queries answered.
Get Help Fast
Fill out the form below and our team will get back to you as soon as possible.
Our technical team is on call 24/7 for critical issues. Don't wait — reach out now and we'll get you back online fast.
Legal & Compliance
SCCI, Inc. dba Safety Compliance Company is committed to accessibility, diversity, and inclusion. We believe everyone should be able to visit and utilize safetylink.io and its associated services. We are actively working to increase the accessibility and usability of the Sites, and, in doing so, adhere to many of the available standards and guidelines to the greatest extent possible.
If you are having trouble using the Sites because of a disability, we want to help you. If you notice any content, feature or functionality of the Sites that you believe is not fully accessible to people with disabilities, please email us at info@safetycompliance.com or call us at 951.682.1572 for assistance Monday through Friday between the hours of 8:00 am and 4:00 pm Pacific Standard Time. If you contact us outside of the aforementioned hours or we are otherwise not available, we will respond to you as soon as commercially available.
To help us better assist you, we request that you provide us with the specific Site for which you need assistance, and a description of the specific feature(s) you feel is/are not fully accessible or a suggestion for improvement. We take your input seriously and will consider all feedback received as we continually work to improve our Sites and services.